Enterprise
Enterprise AI integration & custom development
for modern engineering teams.
We help CTOs ship AI features and critical web platforms inside complex, regulated environments—without compromising on security, reliability, or integration quality.
Fit
When 9.agency is a fit
for enterprises.
We work best with engineering leaders who need secure, production-grade solutions that integrate seamlessly with existing systems and processes.
Multiple systems, one coherent experience
Your ERP, CRM, data warehouse, and internal tools don't talk to each other. You need unified portals and dashboards that integrate seamlessly without disrupting existing workflows.
Security & compliance are non-negotiable
Infosec reviews, penetration testing, data residency requirements, and SSO integration aren't optional. You need partners who understand enterprise security from day one.
You need AI in existing products, not a lab prototype
Your product is live, your users depend on it, and you need production-grade AI features that integrate with your stack—not experimental demos that break under load.
Your team is at capacity, but headcount is frozen
Critical initiatives are stalled because your engineering team is maxed out. You need senior engineers who integrate seamlessly and deliver without adding management overhead.
Legacy systems need modernization, not replacement
Your core systems work, but they're slow, hard to maintain, or missing modern capabilities. You need incremental modernization that doesn't disrupt operations.
Governance and audit trails matter
Every change needs approval workflows, audit logs, and clear ownership. You need development practices that respect your compliance and governance requirements.
Solutions
What we actually build
for enterprise teams.
Concrete solutions that solve real enterprise problems. Each one ships with production-grade reliability, security, and integration capabilities.
AI Copilots for Internal Tools & Knowledge Bases
Intelligent assistants embedded in your support tools, operations dashboards, and internal documentation. Help teams find answers, automate workflows, and reduce manual work.
- 40-60% reduction in support ticket volume
- Faster onboarding for new team members
- Reduced MTTR for operational issues
RAG Search Over Internal Documentation & Data
Semantic search that understands context across your documentation, knowledge bases, and internal data sources. Strict access controls ensure users only see what they're authorized to view.
- 90%+ accuracy vs. traditional keyword search
- Instant answers from complex technical documentation
- Reduced time spent searching for information
Custom Internal Portals & Dashboards
Unified interfaces that integrate with Salesforce, HubSpot, NetSuite, your data warehouse, and internal APIs. One coherent experience across multiple backend systems.
- Improved adoption of internal tools
- Reduced context switching between systems
- Better visibility into cross-system workflows
Legacy System Modernization & Customer Portals
Incremental modernization of legacy systems and new customer-facing portals built on Next.js. Integrate with existing infrastructure while delivering modern user experiences.
- Improved performance and maintainability
- Better user experience without disrupting core systems
- Foundation for future feature development
Secure Automation & Workflow Agents
AI-powered agents that handle multi-step processes—data processing, customer onboarding, internal automation—with proper approval workflows, audit trails, and least-privilege access.
- Eliminated 10+ hours/week of manual work
- Zero-error automation for repetitive tasks
- Full audit trail for compliance requirements
Architecture
How we integrate with your architecture
We design systems with loose coupling, clear boundaries, and vendor-agnostic abstraction layers. Your existing systems stay intact while we add modern capabilities that integrate seamlessly.
Learn more about our AI integration approachFrontend Layer
Next.js applications and portals that integrate with your existing design systems and authentication providers (SSO, OIDC, SAML).
AI Layer
LLMs, RAG systems, vector databases, and caching layers. Abstraction layers allow you to switch models or providers without rewriting your system.
Integration Layer
REST APIs, webhooks, message queues, and data pipelines. We connect to your CRMs, ERPs, data warehouses, and internal APIs with proper error handling and observability.
Existing Systems
We work with your Salesforce, HubSpot, NetSuite, data warehouses, and auth providers. No disruption to existing workflows—we extend, not replace.
Security
Security, compliance & governance
Enterprise security isn't optional. We design systems with security and compliance in mind from day one, and we work with your infosec team to meet your requirements.
Data Privacy & Residency
- We never train models on your data unless explicitly requested
- Short-lived storage and data residency controls
- Can deploy entirely within your cloud/VPC if required
- Clear documentation on data flows for compliance reviews
Security Practices
- Data encryption in transit and at rest
- Least-privilege access and comprehensive logging
- SSO integration (SAML, OIDC) with your identity provider
- Architecture diagrams and security considerations for infosec reviews
What your security team gets
We provide architecture diagrams, threat considerations, data flow documentation, and can support DPIA (Data Protection Impact Assessment) processes if needed. We design with SOC 2 and ISO 27001-friendly practices in mind, though we don't claim formal certification.
Collaboration
How we work with your engineering & product teams
We integrate directly into your organization. We join your ceremonies, use your tools, and follow your standards—not the other way around.
Project Pods
A dedicated pod of 2-4 senior engineers who own a defined initiative end-to-end. They integrate with your team, join your standups, and deliver clear milestones.
- Clear ownership boundaries
- Weekly progress reports and demos
- Integration with your processes
Embedded Engineers
Senior engineers embedded directly into your existing teams. They join your standups, use your tools, and contribute to your codebase following your standards.
- Your tools, your processes
- Daily standups & async updates
- Flexible engagement terms
Hybrid: Architecture + Pod
Technical leadership plus delivery. We provide architecture decisions and strategic guidance alongside a dedicated pod that executes the build.
- Technical strategy and architecture
- Senior engineering pod for execution
- Direct access to decision-makers
Work
Enterprise projects we've built
OMAI
User-facing dashboard with AI/LLM chat integration and real-time data visualization.
Shake
High-performance React dashboard for log manipulation and processing with AWS integration.
Crolens
AI-powered Croatian news aggregator that curates and processes content from multiple sources using AI.
Nory
AI-powered restaurant management platform helping restaurants optimize operations, reduce costs, and improve customer experience.
Engagement
Enterprise engagement models
Choose the model that fits your needs. From discovery sprints to project pods to embedded engineers—we adapt to your timeline, security requirements, and organizational structure.
Enterprise AI Discovery & Architecture
Focused discovery sprint to identify AI opportunities, validate technical feasibility, and create an implementation roadmap aligned with your security and compliance requirements.
Features
- AI opportunity audit across your systems
- Technical feasibility assessment
- Security & compliance considerations
- ROI analysis & prioritization
- Implementation roadmap with phases
Ideal for
- Teams exploring AI for the first time
- Companies needing security review before committing
- Organizations requiring ROI validation
Project Delivery Pod
Fixed-scope or roadmap-based engagements for specific products, integrations, or modernization initiatives. A dedicated pod of senior engineers who own delivery end-to-end.
Features
- Dedicated pod of 2-4 senior engineers
- Clear ownership boundaries and deliverables
- Integration with your existing processes
- Weekly progress reports and demos
- Complete code ownership and documentation
Ideal for
- Well-defined initiatives with clear scope
- Projects requiring specialized skills
- Organizations needing predictable delivery
Embedded Senior Engineers
Senior engineers embedded directly into your existing teams. They join your standups, use your tools, and contribute to your codebase following your standards and processes.
Features
- Full-time dedicated engineers
- Direct integration with your team
- Your tools, your processes, your standards
- Daily standups & async communication
- Flexible engagement—scale up or down
Ideal for
- Teams with capacity constraints
- Backfilling for open roles
- Adding specialized skills (AI, Next.js, etc.)
- Organizations avoiding hiring overhead
FAQ
Common questions from CTOs & engineering leaders
How do you work with our existing codebase and engineering processes?
We integrate directly into your team. We join your standups, use your tools (Slack, Teams, Jira), follow your coding standards, and work in your repositories. We can adopt your CI/CD pipelines, observability stack, and development workflows. You maintain full control—we're an extension of your team, not a separate silo.
What security and compliance standards do you follow?
We follow security best practices including data encryption in transit and at rest, least-privilege access, comprehensive logging, and secure development practices. We can work within your VPC/cloud environment, integrate with your SSO (SAML/OIDC), and support data residency requirements. We don't claim formal SOC 2 or ISO 27001 certification, but we design systems with these standards in mind and can provide architecture diagrams and security considerations for your infosec reviews.
How do you handle data privacy, especially with AI providers?
We never train models on your data unless explicitly requested. We use short-lived storage, implement data residency controls, and can process data entirely within your infrastructure if required. For AI features, we work with you to determine the best approach—your cloud, your VPC, or secure third-party APIs with appropriate data handling agreements. We provide clear documentation on data flows and storage for your compliance reviews.
Can you integrate with our existing systems (Salesforce, HubSpot, NetSuite, etc.)?
Yes. We've built integrations with major CRMs, ERPs, data warehouses, and internal APIs. We use webhooks, REST APIs, and message queues to create loose coupling between systems. We can work with your existing authentication providers (SSO, OIDC, SAML) and respect your existing data models and workflows.
What about vendor lock-in with AI models?
We design AI integrations with abstraction layers, so you can switch models or providers without rewriting your entire system. We implement fallback strategies, monitor model performance, and can help you evaluate different providers (OpenAI, Anthropic, Google, open-source models) based on your cost, latency, and quality requirements.
How do you handle timezone differences and communication?
We're remote-first and async-friendly, but we adapt to your preferences. We can align with your timezone for standups and sync meetings, use your communication channels (Slack, Teams, email), and provide daily updates. Many of our enterprise clients are in US/EU timezones, and we maintain good overlap for real-time collaboration when needed.
Who owns the code and intellectual property?
You own 100% of the code, IP, and assets from day one. We build it, you own it. For embedded engineers working in your repositories, ownership is clear—it's your codebase. For project pods, we deliver complete code ownership and documentation as part of the handoff.
What happens after a project launches or an engagement ends?
We provide complete documentation, code access, and knowledge transfer. Many clients transition to ongoing support packages for bug fixes, updates, and feature additions. For embedded engineers, engagements can continue long-term as your team scales. We're flexible—we can support handoff to your internal team, continue on retainer, or provide ad-hoc support as needed.
Ready to discuss your enterprise AI & development needs?
Book a free strategy call with our senior engineering team. We'll discuss your use case, evaluate technical feasibility, and outline next steps—no sales pitch, just technical discussion.